Privacy Policy

This Privacy Policy explains how Classic Stone Driveways (“we”, “us”, “our”) collects, uses and protects your personal information when you visit our website or get in touch with us. We are committed to handling your data in line with UK data protection law, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who we are

Classic Stone Driveways is a resin-bound driveway and surfacing specialist based in Denton, Greater Manchester. For the purposes of data protection law, we are the “data controller” of the personal information you provide.

• Email: [email protected]
• Phone: 0161 917 2477

What information we collect

Information you give us — when you complete our contact or quote form, or contact us by phone or email, we collect your name, email address, phone number, your property location/details and any information you include in your message.

Information collected automatically — when you use our website, we and our service providers may collect technical and usage data through cookies and similar technologies, including your IP address, device and browser type, the pages you view, and how you arrived at our site. This is used for analytics and, where you consent, advertising.

How we use your information

• To respond to your enquiries and provide quotes and information about our services;
• To arrange and carry out work you ask us to do;
• To operate, maintain and improve our website;
• To measure website performance and, where you consent, to deliver and measure advertising;
• To comply with our legal obligations.

Our legal bases

We rely on the following legal bases under UK GDPR:

• Consent — for non-essential cookies (analytics and advertising) and any marketing communications. You can withdraw consent at any time.
• Legitimate interests — to respond to enquiries, run our business and keep our website secure and working.
• Contract — where we need to process your information to provide a service you have requested.

Cookies and tracking

Our website uses cookies and similar technologies. Some are essential for the site to work; others (such as analytics and advertising cookies) are only set with your consent. When you first visit, you can accept or reject non-essential cookies through our cookie banner, and you can change your choice at any time. Non-essential cookies — including Google Analytics and Google Ads — are not activated until you consent. For full details of the cookies we use, please see our Cookie Policy.

Who we share your information with

We do not sell your personal information. We share it only with trusted service providers who help us run our website and business, including:

• Google (Google Analytics, Google Ads, Google Tag Manager and Google Fonts) — website analytics and advertising;
• Cloudflare — website security and content delivery;
• Our website hosting provider;
• Trustindex — to display our Google reviews.

Some of these providers are based outside the UK. Where personal data is transferred internationally, it is protected by appropriate safeguards such as the UK International Data Transfer Agreement or equivalent. We may also disclose information where required by law.

How long we keep your information

We keep enquiry and customer information only for as long as necessary to deal with your enquiry, provide our services, and meet our legal and accounting obligations, after which it is securely deleted.

Your rights

Under UK GDPR you have the right to:

• Access the personal information we hold about you;
• Ask us to correct inaccurate information;
• Ask us to delete your information (“right to be forgotten”);
• Restrict or object to our processing of your information;
• Request a copy of your data in a portable format;
• Withdraw your consent at any time.

To exercise any of these rights, please contact us at [email protected].

Security

We take appropriate technical and organisational measures to protect your personal information against loss, misuse and unauthorised access. No method of transmission over the internet is completely secure, but we take reasonable steps to keep your data safe.

Other websites

Our website may contain links to other websites. This policy applies only to our website, so we encourage you to read the privacy policies of any other sites you visit.

Complaints

If you have a concern about how we handle your personal information, please contact us first. You also have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority, at ico.org.uk.

Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “last updated” date.